Partner Risk

The Specialist Underwriter

PARTNER RISK is a specialist underwriting management agency registered in South Africa. We specialise in providing tailor-made insurance solutions that not only deliver unmatched coverage but also assist your clients in maintaining sustainable and prosperous businesses.

Our journey at PARTNER RISK began as a direct response to the growing need for a centre of underwriting excellence, especially for large commercial risks across the Southern African region.

Driven by this vision, PARTNER RISK came into existence with a clear mission – to craft sustainable risk and insurance solutions. We are committed to delivering responsible, reliable, and highly relevant services to our esteemed partners, namely brokers and their insured clients.

Our dedication to excellence and innovation is the cornerstone of our success, as we continue to serve our clients with integrity and unwavering commitment.

Our Greatest Asset

At PARTNER RISK, we recognise that our team is the heartbeat of our organisation. Everything we accomplish stems from our collaborative efforts and unwavering teamwork. It is our dedicated team of professionals that lays the foundation for our ability to provide specialist insurance solutions and secure protection for your clients.

We take pride in our capacity to offer innovative insurance solutions tailored around our three pillars of success, always keeping your clients’ needs at the forefront. Our team shares a mutual passion for the industry and a relentless commitment to excellence in every endeavour.

We firmly believe that together, there are no limits to what we can achieve. Our team is composed of brilliant, forward-thinking, and dedicated experts. Good faith, fairness, and honesty are the cornerstones of everything we do.

At PARTNER RISK, we place a high value on integrity and relish in each other’s successes. We celebrate one another’s strengths and inspire each other not only to do our best but to be our best.

The PARTNER RISK Team

Our Brokers choose us for the unwavering professionalism, exceptional value, and dedication to providing their clients with cutting-edge, integrated insurance solutions. The PARTNER RISK approach delivers unparalleled services through a dynamic team of highly skilled and enthusiastic insurance professionals.

As a responsible company, we hold ourselves accountable and take ownership of our actions, propelling us forward to meet your clients’ needs and ensure organisational resilience.

Our PARTNER RISK team is the cornerstone of our enterprise. We embrace diversity, treating each individual with the utmost respect and dignity, and celebrating their accomplishments.

With extensive industry knowledge and years of collective experience, the PARTNER RISK team has played a pivotal role in translating underwriting excellence into tailor-made solutions that make a real impact. Our commitment to social responsibility allows us to create a positive influence while contributing to the betterment of communities.

Meet our Underwriters

Specialist Underwriting | Partner Risk

Gareth Baines

Managing Director

Specialist Underwriting | Partner Risk

Lazaros Sibanda

Head: Technical Support

Specialist Underwriting | Partner Risk

Leslie Mitchell

HEAD: OPERATIONS

Specialist Underwriting | Partner Risk

Charlton Grootboom

Underwriting Assistant

Specialist Underwriting | Partner Risk

Gareth Baines

Managing Director

Specialist Underwriting | Partner Risk

Lazaros Sibanda

Head: Technical Support

Specialist Underwriting | Partner Risk

Leslie Mitchell

HEAD: OPERATIONS

Specialist Underwriting | Partner Risk

Charlton Grootboom

Underwriting Assistant

Specialist Underwriting | Partner Risk

Sipumze Ngobo

Underwriting Assistant

Meet the rest of our team

Specialist Underwriting | Partner Risk

Kalpana Dullabh

Administrator

Specialist Underwriting | Partner Risk

Noël Rossouw

Administration Manager: Insurance

Specialist Underwriting | Partner Risk

Ruwaidah Marian

Underwriting Assistant

Specialist Underwriting | Partner Risk

Megan Lee

Administrator

Our three Pillars to Success

Our Approach: Three Pillars of Success

At PARTNER RISK, our entire business ethos and value proposition revolve around three key pillars of success:

Speed Wins

We prioritise rapid, efficient policy services and swift claims processing. Embracing cutting-edge technology and streamlined systems, we ensure timely delivery on our commitments.

PayBack

We firmly believe that success is a collective endeavour involving the Insured, Broker, and Insurer. When we succeed, our clients do too. Our PayBack Undertaking is a actuarially calculated low-claims-bonus, invested in approved risk management enhancements for eligible insured clients. These administered amounts, underwritten by PARTNER RISK, function much like an "out" bonus.

Risk Management

Effective risk management thrives on robust relationships with esteemed industry partners. Our dedicated and seasoned team comprises experts with extensive experience in the insurance industry, spanning many years. This diversity allows us to offer customised insurance solutions to your clients.

To help your clients ensure organisational resilience, we harness the expertise of respected risk management professionals and survey specialists.

Specialist Underwriting | Partner Risk

Gareth Baines

Managing Director

Gareth founded PARTNER RISK in March 2017. With a strong background in general insurance and bancassurance in Africa, Gareth, also known as GB, brings extensive expertise. He has served on the boards of IRMSA and various non-Life and Life boards from 1992 to 2004. Gareth held executive positions at Guardrisk, AIG, Absa Bank, and Nedbank, honing skills in structured insurance, personal, commercial, and niche insurance products. He holds a B.Bus.Sc. (Finance Hons), an MBA, and RE1 and RE5 regulatory qualifications in South Africa

Specialist Underwriting | Partner Risk

Lazaros Sibanda

HEAD: TECHNICAL SUPPORT

Lazaros joined PARTNER RISK in March 2017. With many years of experience in the short-term insurance industry, Lazaros brings extensive technical expertise to the PARTNER RISK team. He has honed his property underwriting skills in both corporate and commercial property at renowned organisations like OMI, Aon and Hollard. Lazaros also holds an RE5 qualification.

Specialist Underwriting | Partner Risk

Leslie Mitchell

HEAD: OPERATIONS

Leslie joined PARTNER RISK in July 2022. With extensive experience in the commercial insurance industry, Leslie served as the Managing Director of the UMA, Garagesure for 12 years. He possesses a strong skill set in business development and a deep understanding of the operational requirements of an insurance practice. In addition to his RE1 and RE5 qualifications, Leslie holds a Bachelor of Arts degree from the University of Stellenbosch.

Specialist Underwriting | Partner Risk

Charlton Grootboom

UNDERWRITING ASSISTANT

Charlton joined PARTNER RISK in December 2022 as an underwriting assistant under supervision. With many years of experience in the short-term insurance industry, Charlton brings youthful exuberance to the PARTNER RISK team. Charlton began his career with Factory & Industrial straight out of school, making PARTNER RISK his second employer.

Specialist Underwriting | Partner Risk

Sipumze Ngobo

UNDERWRITING ASSISTANT

Sipumze joined PARTNER RISK in November 2021. He brings fresh insights to our underwriting team, having completed his BCom degree in Finance at the University of Johannesburg in 2020. Sipumze also holds an RE5 qualification.

Specialist Underwriting | Partner Risk

Kalpana Dullabh

ADMINISTRATOR

Kalpana joined PARTNER RISK in July 2018. Fondly known as “K,” she brings a wealth of administrative experience to our business. Prior to joining us, she served as a credit control team leader at Hollard Insurance for 6 years, overseeing a team of 8 to 10 staff members.

With many years of expertise in credit control, Kalpana has worked at renowned insurance companies including Mutual & Federal, Sage Life, and Old Mutual. Her extensive background spans both short- and long-term insurance, covering commercial, personal lines, corporate, marine, and offshore policies.

Specialist Underwriting | Partner Risk

Noël Rossouw

ADMINISTRATION MANAGER: INSURANCE

Noel joined PARTNER RISK in March 2019. Prior to joining us, Noël spent 5 years as a Loss Adjuster, gaining valuable insights into claims-related matters. Following this, he transitioned to Marsh as a Claims Advisor, where he dedicated the next 5 years to handling corporate assets and liabilities issues.
Noël holds a Bachelor of Arts degree in political science, as well as an honours degree in Criminology. Noël also holds an RE5 qualification.

Specialist Underwriting | Partner Risk

Ruwaidah Marian

Underwriting Assistant

Ruwaidah, known as Ru, brings many years of extensive experience in the short-term insurance industry to her role as an Underwriting Assistant. Ru joined PARTNER RISK in March 2017. Her expertise covers a broad spectrum of insurance areas, including policy management, claims processing, administration, and finance. Ru’s background encompasses personal, commercial, corporate, and niche insurance sectors, providing her with a holistic understanding of the industry.

Specialist Underwriting | Partner Risk

Megan Lee

Claims Administrator

After matriculating in 2018 Megan began her insurance career with Guardrisk Insurance Company Ltd working as a Motor Liability technician. Having gained valuable experience in the effective and accurate administration of claims, Megan joined the Company in November 2023 taking up the role of Administrator. On a daily basis, Megan undertakes to combine her critical thinking, past experience and new learnings to better navigate, administer and settle complex claims. Megan is currently studying towards her Law degree.